Property ID or slug
If you already have a listing in mind, include the exact page so Proppd can route the request faster.
Contact Proppd
Talk to the right part of the portal.
Use this page when you want property support, agency onboarding, valuation routing, or a quicker path to the right route on Proppd.
Fastest route
Send the page link, suburb, and what you need fixed or routed.
Agency onboarding
Agencies can ask about onboarding, profiles, and listing exposure.
Verified enquiry
Buyer and seller requests stay tied to a clear next step.
Route first, then reply.
Contact requests are designed to move quickly into the correct public route or agency workflow rather than disappear into a generic inbox.
Primary inbox
info@proppd.com
Best for support, agency onboarding, and property route questions.
General support
Questions about the portal, listing pages, or how a route works right now.
Email supportList with Proppd
For agencies that want verified profiles, cleaner enquiry handoff, and a stronger public route.
Apply to listRequest a valuation
For sellers and landlords who want a sensible first step before they launch.
Start valuation flowBrowse the marketplace
For buyers and tenants who want to jump straight into active inventory.
Search propertiesWhat to include
A good contact note saves everyone time.
Area and intent
Tell us whether you are buying, renting, selling, or checking agency fit.
Best email / phone
Use a reachable contact so the handoff can move quickly once it is reviewed.
Quick handoff hint
If you are enquiring about a specific property, include the address or slug and we can route it to the listing or directory profile without extra back-and-forth.
Example note
“I’m enquiring about 12 Example Road, Sandton. We are planning to launch within 30 days and need the right route for a seller appraisal.”
What happens after you send it
A routed request reads better than a blank inbox.
1. Submitted
Your note and route choice are captured together so the request has context from the start.
2. Reviewed
The team checks the page link, suburb, and intent before routing it to the best surface.
3. Routed
The right route gets the request, and the user gets a clearer next step instead of a dead end.
Sample routed note
“General support for /property/sandton-modern-house-123: the listing needs a quick route check and I want the enquiry sent to the right contact without extra steps.”
Need a faster route?
Go directly to the most relevant page.
Properties
Browse the live marketplace and use search-first filters.
List with us
Apply to list or request agency onboarding.
Valuation
Send a seller or landlord request through the right flow.
Still unsure? Email info@proppd.com with your property link and we’ll route it.